Returns & Exchanges

At BioTechUSA, we want you to be fully satisfied with your performance apparel. If you are not happy with your purchase, you can return or exchange any unworn items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Place the items in their original packaging with all BioTechUSA tags attached, ensuring the garments are in their original, unworn condition.

3

Label and Ship

Print the prepaid shipping label provided via email, attach it securely to your package, and drop it off at any authorized courier location.

4

Receive Refund or Exchange

Once our quality control team inspects your return, we will process your refund to the original payment method or ship your replacement items within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing